All job series
Series 0962
CONTACT REPRESENTATIVE
TECHNICAL
Employees
29,340
Avg annual pay
$64,075
Pay range
$38K – $164K
Grade distribution
GS-FM
1,158$87K
GS-04
10$41K
GS-05
1,818$45K
GS-06
2,586$49K
GS-07
4,100$55K
GS-08
16,008$66K
GS-09
3,364$76K
GS-10
10$92K
GS-11
14$89K
GS-12
233$109K
GS-13
39$133K
Top states
| State | Employees | Avg pay |
|---|---|---|
| PENNSYLVANIA | 3,350 | $65K |
| PENNSYLVANIA | 3,350 | $65K |
| CALIFORNIA | 2,948 | $69K |
| CALIFORNIA | 2,948 | $69K |
| NO DATA REPORTED | 2,742 | $55K |
| NO DATA REPORTED | 2,742 | $55K |
| GEORGIA | 2,547 | $60K |
| GEORGIA | 2,547 | $60K |
| TEXAS | 2,322 | $64K |
| TEXAS | 2,322 | $64K |
| NEW YORK | 2,260 | $70K |
| NEW YORK | 2,260 | $70K |
| TENNESSEE | 2,111 | $58K |
| TENNESSEE | 2,111 | $58K |
| MISSOURI | 1,315 | $65K |
Top agencies
DEPARTMENT OF TREASURY
19,446 employees
$63K
DEPARTMENT OF TREASURY
19,446 employees
$63K
SOCIAL SECURITY ADMINISTRATION
8,249 employees
$68K
SOCIAL SECURITY ADMINISTRATION
8,249 employees
$68K
DEPARTMENT OF VETERANS AFFAIRS
989 employees
$61K
DEPARTMENT OF VETERANS AFFAIRS
989 employees
$61K
OFFICE OF PERSONNEL MANAGEMENT
303 employees
$56K
OFFICE OF PERSONNEL MANAGEMENT
303 employees
$56K
DEPARTMENT OF HEALTH AND HUMAN SERVICES
223 employees
$63K
DEPARTMENT OF HEALTH AND HUMAN SERVICES
223 employees
$63K
Data from OPM FedScope, March 2026. Pay is annualized adjusted basic pay including locality. Does not include overtime, bonuses, or benefits.